Store treats customers unequally

A man of Antillean descent walks into a store and puts his bag in a locker. In fact, he had to do the same on his previous visit. He then sees another man entering the store with a bag. When the man asks the security guard if the locker rule no longer applies, the security guard says, "No, not now." The man replies that he would like to take his bag then, too. The security guard then asks if the man is Antillean and says he is going to check on him and keep an eye on him to prevent theft. According to the security guard, the man behaves like an Antillean. 

Mediation of the Meldpunt Discriminatie Regio Amsterdam. 

The man feels unequally treated and insulted. He reports the incident to the Meldpunt Discriminatie Regio Amsterdam. After the intake interview at the office, we have a mediation meeting with our client and the director of the security guard. In that conversation, it turns out that the security guard had been warned before for his behavior toward customers in the store. Our client eventually receives an apology from the security guard. The security guard is transferred to another company.