Every municipality is legally obliged (via the Municipal Anti-Discrimination Facilities Act WGA) to set up an accessible, independent facility where anyone can go with complaints about discrimination. Furthermore, we have the legal duty to register those complaints, so that the government knows what is going on in the field of discrimination.
We handle complaints that relate to the grounds of discrimination as stated in the General Equal Treatment Act (AWGB) namely: religion, belief, political affiliation, origin/skin color, gender, nationality, sexual orientation, marital status, age, disability or chronic illness, working hours and employment contract.
We work with many different organizations to achieve our goal. For example, we have good contacts with all kinds of interest groups, but also with Slachtofferhulp Nederland, for example. We work closely with the police and the Public Prosecution Service on the basis of established agreements. Periodic consultations take place with these parties where (anonymous) cases are discussed and the progress of reports is monitored.
The Discrimination Hotline has been classified by the tax authorities as an Institution for General Benefit (ANBI). As an ANBI institution, we are obliged to be open about a number of matters. These can be found under publications.